Run the store from one admin, with every change on the record

Orders

• Order timeline

  Each order has a timeline of its events and changes, internal notes, and a log of every email and SMS sent — with a button to resend.

  core/orders.go · Timeline

• Order edits

  Add, remove or change lines; stock moves with them and the balance owed either way is reported. Contact details, address and shipments can be corrected too. Line edits stop once anything has shipped, been refunded or returned.

  PUT /api/admin/orders/{id}/lines

• Unpaid orders cancel themselves

  Every five minutes, orders still unpaid past their window (24 hours by default) are cancelled and their stock released. Staff can run the sweep on demand.

  core/orders.go · SweepUnpaid

• ReturnsPartial

  Record returns per line on shipped orders, capped at what shipped, with a restock decision and location for each; refunds are a separate step. Missing: exchange orders and customer-requested returns.

  core/returns.go

• Order importPartial

  Load order history from CSV in the store’s own layout or Shopify’s export, with a dry run. It never moves stock and fires events only when asked. Missing: mapping columns from any file.

  core/transfer.go · ImportOrders

Stock and shipping

• Stock across locations

  Stock is held per variant per location, and one order can draw from several. Transfers move stock between locations; a picking sheet groups work by SKU and location.

  core/inventory.go · core/locations.go

• A ledger that reconciles

  Every stock change — reserve, commit, release, restock, transfer and more — is written to an append-only ledger that gocommerce doctor checks against the balances.

  core/movements.go

• Shipping in several parcels

  An order ships in any number of parcels by line and quantity, each through its own carrier: manual, Shiprocket, Delhivery, NimbusPost, India Post, Shippo, ShipStation, Easyship, Shippit, USPS, Onfleet or Veeqo.

  core/fulfillment.go · ext/fulfill-*/

• Low-stock report and stock import

  A report of variants running low, and CSV stock import that also reads Shopify’s inventory file.

  GET /api/admin/inventory/low-stock

• BackordersPartial

  A variant can keep selling past zero and ship in parts as stock arrives. Missing: a separate backorder status and partial payment.

  core/inventory.go

Money

• Refunds through the gatewayPartial

  Staff refund any amount up to what remains, through the gateway that took the payment, each recorded with the gateway’s id. Missing: cash-on-delivery refunds through the engine, and RevenueCat refunds.

  core/payments.go · Refund

• Record payments by handPartial

  Mark an order paid with a reference for cash or bank transfer, or record a failed payment. Missing: manual refund records.

  POST /api/admin/orders/{id}/mark-paid

• Payouts and reports

  Collected, refunded and net per payment method; sales and top products; saved custom SQL reports that run read-only.

  core/reports_payouts.go · core/custom_reports.go

Customers and staff

• Customer groups and price lists

  Group customers and give each group its own prices, with dates, priority, channel and quantity breaks.

  core/pricing.go

• Roles and rightsPartial

  Four roles — owner, manager, staff, vendor — whose rights and names you can change, over 48 core rights plus those modules add; invitations and session revocation. Missing: creating roles beyond the four.

  core/rights.go · core/roles.go

• Scoped API keys

  Keys carry a role and pass the same rights checks as a person. Only owners mint them; revoked keys stay on the record.

  core/api_keys.go

• Audit trail

  Who changed what, with before and after values, and a history for products, categories, discounts, tax rates and locations.

  core/audit.go

• Notifications you control

  Edit every email and SMS template in the admin; every message is logged and can be resent. Email through Resend or SendGrid, SMS through Twilio or MSG91.

  core/notify_templates.go

Not in GoCommerce yet

What a larger operation may expect and will not find in GoCommerce today.

• Order approvalsNo approval step before an order is accepted.
• Draft ordersAn order placed by staff is a real order at once.
• Per-channel permissionsStaff rights apply to the whole store.
• Manual price overridesStaff cannot set one line’s price by hand.
• Authorise-then-captureGateway payments settle on the provider’s success webhook.
• Gift cards and store creditNo balances of any kind.
• Single sign-onStaff sign in with email and password.
• A translated adminThe admin is in English; storefront content can be translated.
• Click-and-collectNo pickup option at checkout.